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UN/EDIFACT
UNITED NATIONS STANDARD MESSAGE (UNSM)

Reservation response - interactive message

Message Type:RESRSP
Version:D
Release:02A
Contr. Agency:UN
Revision:6
Date:2002-05-15
SOURCE:D10 Travel, Tourism and Leisure (SWG)

CONTENTS
Reservation response - interactive message
  1. INTRODUCTION
  2. SCOPE
    1. Functional definition
    2. Field of application
    3. Principles
  3. REFERENCES
  4. TERMS AND DEFINITIONS
    1. Standard terms and definitions
  5. MESSAGE DEFINITION
    1. Segment clarification
    2. Segment index (alphabetical sequence by tag)
    3. Message structure
      1. Segment table

For general information on UN standard message types see UN Trade Data Interchange Directory, UNTDID, Part 4, Section 2.3, UN/ECE UNSM General Introduction


This message also occurs in the following versions of this standard:
D97A, D98A, D99A, D99B, D00A, D00B, D01A, D01B, D01C, D02A, D02B, D03A, D03B, D04A, D04B

0. INTRODUCTION

This specification provides the definition of the Reservation response - interactive message (RESRSP) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport.


1. SCOPE


1.1. Functional definition

An interactive Travel, Tourism and Leisure Reservations Response is sent by a customer or his agent, to convey the results of a reservations request for a Travel, Tourism and Leisure service. The Travel, Tourism and Leisure Reservation Request - Interactive message (RESREQ) is utilised to provide the interactive request to which the RESRSP is used to respond.


1.2. Field of application

The Reservation response - interactive message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry.


1.3. Principles

RESRSP may be used for the following functions within the Interactive Reservations Scenario for Travel, Tourism and Leisure:

(1) To respond to an initial reservation request for a hotel, rental car, train trip, airline flight, or tour.

(2) To respond to a request to cancel, ignore, or modify a reservation.

(3) To display a current or previously made reservation.

See Travel, Tourism and Leisure Interactive Reservations Scenario.


2. REFERENCES

See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1.


3. TERMS AND DEFINITIONS


3.1. Standard terms and definitions

See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2.


4. MESSAGE DEFINITION


4.1. Segment clarification

This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements.

0010 UIH, Interactive message header

A service segment starting and uniquely identifying a message. The message type code for the Reservation response - interactive message is RESRSP.

Note: Reservation response - interactive messages conforming to this document must contain the following data in segment UIH, composite S306:

Data element0065RESRSP
0052D
005402A
0051UN

0020 MSD, Message action details

A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function of the message.

0030 ORG, Originator of request details

A segment providing data pertaining to the originator of the interactive processing request (i.e. Travel Agent Identity or Location and the commercial Computer Reservations System delivering the message).

0040 RCI, Reservation control information

Information providing a specific reference to a Travel, Tourism and Leisure (TT&L) reservation for products or services.

0050 NUN, Number of units

Number and identifying qualifier pertaining to the entire reservation response (i.e. number and type of passengers, [4 adults]).

0060 CRI, Consumer reference information

Consumer reference information relating to the entire TT&L reservation response (corporate discount number, personal profile number).

0070 TFF, Tariff information

Tariff information relating to the entire TT&L reservation response.

0080 PDT, Product information

Availability information related to the entire TT&L reservation response.

0090 ATI, Tour information

Additional information relating to a tour (tour code or name, length of tour, number of stops, etc.).

0100 CON, Contact information

Information providing contact numbers relevant to the entire TT&L reservation.

0110 CMN, Commission information

Information concerning the amount of commission that will be paid for the booking of a service or product.

0120 ITM, Item number

A group or line number associated with this booking to be used as a reference in additional booking requests.

0130 IFT, Interactive free text

Free form text data pertaining to the entire reservation response.

0140 PMT, Payment information

Payment instructions for the entire reservation response.

0150 TDI, Traveller document information

Information relating to documents associated with the entire reservation response.

0160 ADS, Address

Addresses related to the entire TT&L reservation.

0170 HDI, Hardware device information

Information specifying terminal equipment addresses and device types. This information may be used for tracing purposes.

0180 Segment Group 1: NME-ADS

This segment group provides names and addresses pertaining to the entire reservation.

0190 NME, Name

Name(s) related to the entire TT&L reservation.

0200 ADS, Address

An address pertaining to the preceding name.

0210 Segment Group 2: SSR-IFT

This segment group provides details pertaining to special services information and the associated free text information.

0220 SSR, Special requirement details

Details pertaining to special services or requirements relating to the entire reservation response.

0230 IFT, Interactive free text

Free form text data pertaining to the special services.

0240 Segment Group 3: ERI-IFT

This segment group provides error information that relates to the entire reservation.

0250 ERI, Application error information

Error condition data pertaining to the entire reservation response.

0260 IFT, Interactive free text

Free form text data pertaining to the preceding error condition.

0270 Segment Group 4: RUL-PMT-ADS

This segment group provides information pertaining to the rules and any associated penalty payments for the entire booking.

0280 RUL, Rule information

Rule and policy information that pertain to the booking.

0290 PMT, Payment information

Payment information that are associated with the preceding rules.

0300 ADS, Address

An address associated with the payment information.

0310 Segment Group 5: TIF-FTI-CRI-CON-IFT-DIS-ASD-TFF-ADS-PMT-TDI-

SG6 This segment group provides information pertaining to an individual traveller or traveller group associated with the TT&L reservation response.

0320 TIF, Traveller information

Personal details pertaining to a unique traveller (surname, given name, indication that traveller or group is accompanied by non ticketed infant, etc.).

0330 FTI, Frequent traveller information

Frequent traveller program information relating to a specific traveller or group.

0340 CRI, Consumer reference information

Consumer reference information relating to a specific traveller or group.

0350 CON, Contact information

Contact information associated with a traveller or group.

0360 IFT, Interactive free text

Free form text data pertaining to a traveller or group.

0370 DIS, Discount information

Discount information for a traveller or group.

0380 ASD, Service details

Date, time and location information related to a service for a specific traveller or group.

0390 TFF, Tariff information

Tariff information related to a specific traveller or group.

0400 ADS, Address

Address information for a traveller or group.

0410 PMT, Payment information

Payment instructions for a traveller or group.

0420 TDI, Traveller document information

Information relating to documents associated with a traveller or group.

0430 Segment Group 6: SSR-IFT

A group of segments to provide details concerning special services for a traveller or group.

0440 SSR, Special requirement details

Details pertaining to special services for a traveller or group.

0450 IFT, Interactive free text

Free text information associated with the special service.

0460 Segment Group 7: TVL-MSD-RCI-RPI-MOV-PDT-ATI-DIS-AAI-CON-ADS-

NME-ASD-NUN-CMN-CNX-PMT-IFT-TDI-TFF-SG8-SG9- SG10-SG11-SG12 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service.

0470 TVL, Travel product information

Information identifying the TT&L product or service (service provider, service location, date of service, service description, etc.).

0480 MSD, Message action details

A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and a business function relating to the product or service.

0490 RCI, Reservation control information

Information providing a specific reference to a product or service.

0500 RPI, Quantity and action details

Details relating to quantity and action required associated with the product or service.

0510 MOV, Car delivery instruction

Information pertaining to the delivery of an automobile or chauffeur instructions.

0520 PDT, Product information

Availability information for a particular product or service.

0530 ATI, Tour information

Additional information relating to a specific tour.

0540 DIS, Discount information

Discount information for a product or service.

0550 AAI, Accommodation allocation information

Information relating to what accommodations have been allocated for a product or service.

0560 CON, Contact information

Contact numbers for a product or service.

0570 ADS, Address

Address information for a product or service.

0580 NME, Name

Name(s) information for a product or service.

0590 ASD, Service details

Additional date, time and location information for a product or service.

0600 NUN, Number of units

Number and identifying qualifier pertaining to this product or service.

0610 CMN, Commission information

Information concerning commissions to be paid for this product or service.

0620 CNX, Connection details

A segment to indicate the via locations between the origin and destination of a journey.

0630 PMT, Payment information

Payment instructions for a product or service.

0640 IFT, Interactive free text

Free form text data pertaining to the product or service.

0650 TDI, Traveller document information

Information relating to documents associated with a product or service (voucher number, ticket number, etc.).

0660 TFF, Tariff information

Tariff information relating to the product or service (car rental rate, coach fare, hotel rate, etc.).

0670 Segment Group 8: VEH-PDT

A group of segments to specify details and related information concerning a vehicle to be transported on a product or service.

0680 VEH, Vehicle

Details concerning a vehicle to be transported on a product or service.

0690 PDT, Product information

Product information related to the vehicle to be transported.

0700 Segment Group 9: SSR-IFT

Special service information and associated free text related to a product or service.

0710 SSR, Special requirement details

Details pertaining to special services or requirements related to a product or service.

0720 IFT, Interactive free text

Free text information related to the special service.

0730 Segment Group 10: ERI-IFT

This segment group provides error information pertaining to the associated product or service.

0740 ERI, Application error information

Error data pertaining to the associated product or service.

0750 IFT, Interactive free text

Free form or coded text data pertaining to the preceding ERI segment.

0760 Segment Group 11: RUL-PMT

This segment provides rule and associated payment information for a particular service or product.

0770 RUL, Rule information

Rule and policy information for a particular service or product.

0780 PMT, Payment information

Payment information that is associated to the preceding rule or policy.

0790 Segment Group 12: TIF-FTI-CRI-CON-IFT-ASD-ADS-PMT-TFF-SG13

This segment group provides information pertaining to an individual traveller or traveller group associated with the preceding product or service information.

0800 TIF, Traveller information

Personal details pertaining to a unique traveller and associated to the preceding product or service information (i.e. surname, given name, indication that traveller or group is accompanied by non ticketed infant, etc.).

0810 FTI, Frequent traveller information

Frequent traveller program information relating to a specific traveller or group and associated to the preceding product or service information.

0820 CRI, Consumer reference information

Consumer reference information for a specific traveller or group and associated to the preceding product or service information.

0830 CON, Contact information

Contact numbers associated with a traveller or group and associated to the preceding product or service information.

0840 IFT, Interactive free text

Free form text data pertaining to a traveller or group and associated to the preceding product or service information.

0850 ASD, Service details

Date, time and location information for a specific traveller or group for a product or service.

0860 ADS, Address

Address information associated with a traveller or group and associated to the preceding product or service information.

0870 PMT, Payment information

Payment instructions for a traveller or group and associated to the preceding product or service information.

0880 TFF, Tariff information

Tariff information for a traveller or group and associated to a specific product or service.

0890 Segment Group 13: SSR-IFT

Special service information and related free text pertaining to a traveller or group and associated to the preceding product or service.

0900 SSR, Special requirement details

Details pertaining to special services related to a traveller or group and associated to the preceding product or service.

0910 IFT, Interactive free text

Free text information related to the special service.

0920 Segment Group 14: ODI-MSD-IFT-SG15-SG16

Like Segment Group 7, this segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service. However, in certain situations product or service data must be grouped as part of an overall journey. Segment group 14 provides that grouping capability.

0930 ODI, Origin and destination details

A segment providing the origin and destination of a journey.

0940 MSD, Message action details

A segment identifying the industry type (i.e. air, car, train, accommodations, etc.) and business function relating to the associated journey.

0950 IFT, Interactive free text

Free form text data relating to the associated journey.

0960 Segment Group 15: ERI-IFT

This segment group provides error information pertaining to the associated journey.

0970 ERI, Application error information

Error condition data pertaining to the associated journey.

0980 IFT, Interactive free text

Free form text data pertaining to the preceding error data.

0990 Segment Group 16: TVL-APD-RPI-NUN-PDT-ATI-AAI-DIS-TFF-RCI-

ASD-IFT-PMT-SG17-SG18-SG19 This segment group provides information pertaining to a Travel, Tourism and Leisure (TT&L) product or service which is related to the preceding journey information.

1000 TVL, Travel product information

Information identifying the TT&L product or service pertaining to a journey. (service provider, service location, date of service, service description, etc.).

1010 APD, Additional transport details

A segment providing additional data relating to the preceding TVL segment (i.e. aircraft type, number of stops, on time performance, gate description, etc.).

1020 RPI, Quantity and action details

Details relating to quantity and action required associated with the product or service.

1030 NUN, Number of units

Number and identifying qualifier relating to the product or service.

1040 PDT, Product information

Availability information relating to the product or service.

1050 ATI, Tour information

Additional information relating to the product or service.

1060 AAI, Accommodation allocation information

Information relating to the accommodations that have been allocated for a product or service.

1070 DIS, Discount information

Discount information relating to the product or service.

1080 TFF, Tariff information

Tariff information relating to a product or service.

1090 RCI, Reservation control information

Information providing a specific reference to the product or service.

1100 ASD, Service details

Additional date, time and location information for a product or service.

1110 IFT, Interactive free text

Free text information related to a product or service.

1120 PMT, Payment information

Payment instructions and amounts for a product or service.

1130 Segment Group 17: VEH-PDT

A group of segments to specify details and related information about a vehicle to be transported on a product or service.

1140 VEH, Vehicle

Details concerning a vehicle to be transported on a product or service.

1150 PDT, Product information

Product information related to the vehicle to be transported.

1160 Segment Group 18: SSR-PMT-CON-ADS-IFT

A group of segments for special services and requirements and the payment associated with those services and the information on those responsible for the payment.

1170 SSR, Special requirement details

Information about special services and requirements relating to the product or service pertaining to a journey.

1180 PMT, Payment information

Payment instructions for a special service or requirement.

1190 CON, Contact information

Contact numbers related to payment information.

1200 ADS, Address

Address information related to payment information.

1210 IFT, Interactive free text

Free text information related to the special service.

1220 Segment Group 19: ERI-IFT

This segment group provides error information pertaining to the associated product or service data.

1230 ERI, Application error information

Error condition data pertaining to the associated product or service data.

1240 IFT, Interactive free text

Free form text data pertaining to the preceding error condition.

1250 UIT, Interactive message trailer

A service segment ending a message, giving the total number of segments in the message (including the UIH & UIT) and the control reference number of the message.


4.2. Segment index (alphabetical sequence by tag)

AAI Accommodation allocation information
ADS Address
APD Additional transport details
ASD Service details
ATI Tour information
CMN Commission information
CNX Connection details
CON Contact information
CRI Consumer reference information
DIS Discount information
ERI Application error information
FTI Frequent traveller information
HDI Hardware device information
IFT Interactive free text
ITM Item number
MOV Car delivery instruction
MSD Message action details
NME Name
NUN Number of units
ODI Origin and destination details
ORG Originator of request details
PDT Product information
PMT Payment information
RCI Reservation control information
RPI Quantity and action details
RUL Rule information
SSR Special requirement details
TDI Traveller document information
TFF Tariff information
TIF Traveller information
TVL Travel product information
UIH Interactive message header
UIT Interactive message trailer
VEH Vehicle

4.3. Message structure


4.3.1. Segment table

├─UIH Interactive message header ×1 (M)
├─MSD Message action details ×1 (C)
├─ORG Originator of request details ×1 (C)
├─RCI Reservation control information ×1 (C)
├─NUN Number of units ×1 (C)
├─CRI Consumer reference information ×1 (C)
├─TFF Tariff information ×9 (C)
├─PDT Product information ×1 (C)
├─ATI Tour information ×1 (C)
├─CON Contact information ×1 (C)
├─CMN Commission information ×1 (C)
├─ITM Item number ×1 (C)
├─IFT Interactive free text ×9 (C)
├─PMT Payment information ×9 (C)
├─TDI Traveller document information ×9 (C)
├─ADS Address ×9 (C)
├─HDI Hardware device information ×1 (C)
├─Segment Group 1 ×9 (C)
├─NME Name ×1 (M)
└─ADS Address ×1 (C)
├─Segment Group 2 ×99 (C)
├─SSR Special requirement details ×1 (M)
└─IFT Interactive free text ×1 (C)
├─Segment Group 3 ×5 (C)
├─ERI Application error information ×1 (M)
└─IFT Interactive free text ×1 (C)
├─Segment Group 4 ×99 (C)
├─RUL Rule information ×1 (M)
├─PMT Payment information ×1 (C)
└─ADS Address ×1 (C)
├─Segment Group 5 ×999 (C)
├─TIF Traveller information ×1 (M)
├─FTI Frequent traveller information ×1 (C)
├─CRI Consumer reference information ×1 (C)
├─CON Contact information ×1 (C)
├─IFT Interactive free text ×1 (C)
├─DIS Discount information ×1 (C)
├─ASD Service details ×1 (C)
├─TFF Tariff information ×1 (C)
├─ADS Address ×9 (C)
├─PMT Payment information ×9 (C)
├─TDI Traveller document information ×9 (C)
└─Segment Group 6 ×99 (C)
──├─SSR Special requirement details ×1 (M)
──└─IFT Interactive free text ×1 (C)
├─Segment Group 7 ×99 (C)
├─TVL Travel product information ×1 (M)
├─MSD Message action details ×1 (C)
├─RCI Reservation control information ×1 (C)
├─RPI Quantity and action details ×1 (C)
├─MOV Car delivery instruction ×1 (C)
├─PDT Product information ×1 (C)
├─ATI Tour information ×1 (C)
├─DIS Discount information ×1 (C)
├─AAI Accommodation allocation information ×1 (C)
├─CON Contact information ×1 (C)
├─ADS Address ×1 (C)
├─NME Name ×1 (C)
├─ASD Service details ×1 (C)
├─NUN Number of units ×1 (C)
├─CMN Commission information ×1 (C)
├─CNX Connection details ×1 (C)
├─PMT Payment information ×9 (C)
├─IFT Interactive free text ×99 (C)
├─TDI Traveller document information ×9 (C)
├─TFF Tariff information ×99 (C)
├─Segment Group 8 ×9 (C)
├─VEH Vehicle ×1 (M)
└─PDT Product information ×1 (C)
├─Segment Group 9 ×99 (C)
├─SSR Special requirement details ×1 (M)
└─IFT Interactive free text ×1 (C)
├─Segment Group 10 ×5 (C)
├─ERI Application error information ×1 (M)
└─IFT Interactive free text ×1 (C)
├─Segment Group 11 ×99 (C)
├─RUL Rule information ×1 (M)
└─PMT Payment information ×1 (C)
└─Segment Group 12 ×999 (C)
──├─TIF Traveller information ×1 (M)
──├─FTI Frequent traveller information ×1 (C)
──├─CRI Consumer reference information ×1 (C)
──├─CON Contact information ×1 (C)
──├─IFT Interactive free text ×1 (C)
──├─ASD Service details ×1 (C)
──├─ADS Address ×9 (C)
──├─PMT Payment information ×9 (C)
──├─TFF Tariff information ×99 (C)
──└─Segment Group 13 ×99 (C)
────├─SSR Special requirement details ×1 (M)
────└─IFT Interactive free text ×1 (C)
├─Segment Group 14 ×99 (C)
├─ODI Origin and destination details ×1 (M)
├─MSD Message action details ×1 (C)
├─IFT Interactive free text ×1 (C)
├─Segment Group 15 ×5 (C)
├─ERI Application error information ×1 (M)
└─IFT Interactive free text ×1 (C)
└─Segment Group 16 ×99 (C)
──├─TVL Travel product information ×1 (M)
──├─APD Additional transport details ×1 (C)
──├─RPI Quantity and action details ×1 (C)
──├─NUN Number of units ×1 (C)
──├─PDT Product information ×1 (C)
──├─ATI Tour information ×1 (C)
──├─AAI Accommodation allocation information ×1 (C)
──├─DIS Discount information ×1 (C)
──├─TFF Tariff information ×1 (C)
──├─RCI Reservation control information ×1 (C)
──├─ASD Service details ×1 (C)
──├─IFT Interactive free text ×9 (C)
──├─PMT Payment information ×9 (C)
──├─Segment Group 17 ×9 (C)
──├─VEH Vehicle ×1 (M)
──└─PDT Product information ×1 (C)
──├─Segment Group 18 ×99 (C)
──├─SSR Special requirement details ×1 (M)
──├─PMT Payment information ×1 (C)
──├─CON Contact information ×1 (C)
──├─ADS Address ×1 (C)
──└─IFT Interactive free text ×1 (C)
──└─Segment Group 19 ×5 (C)
────├─ERI Application error information ×1 (M)
────└─IFT Interactive free text ×1 (C)
└─UIT Interactive message trailer ×1 (M)

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